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eService Intelligent Cloud O&M Platform

eService Intelligent Cloud O&M Platform,Combining big data analytics and Artificial Intelligence (AI), Huawei eService provides data infrastructure — such as Huawei servers and storage devices — with automatic fault reporting, and problem management and tracking.

Huawei

Specifications

Item Feature Specifications
Centralized O&M Storage model Mainstream Huawei storage models
Server model Mainstream Huawei server models
Device management scale Single-client: storage ≤ 256 sets; servers ≤ 5000
Multi-client: storage ≤ 256 x N (clients) [max. 5000 storage devices]
Emergency contacts: 5 (at least one must be a security administrator)
Access channel Internet/Email
Network bandwidth ≥ 10 Mbit/s
Health Assessment Device health assessment Real-time evaluation and scoring of system, hardware, configuration, capacity, and performance health
Alarm monitoring 24/7 remote alarm monitoring and automatic trouble tickets creation
Intelligent Analytics Performance analytics E2E performance analytics and topology
Performance fault diagnosis Troubleshooting suggestions for performance faults with real-time latency detection
Performance fluctuation analytics Automatic analytics of historical performance and identification of service change rules
Performance bottleneck analytics Trend history: 1 month
Trend prediction: 2 months
Automatic troubleshooting suggestions for performance bottlenecks
Intelligent Prediction Capacity prediction Capacity consumption predictions: 12 months
Advance warnings for overloaded resources
Capacity planning
Disk failure prediction Disk risk prediction
Detection of faulty disks 14 days in advance
Compatibility Browser Chrome

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