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SoftConsole Attendant Console

The SoftConsole is an attendant console used in the Huawei CloudEC solution. With diverse operations available on its intuitive GUI, the SoftConsole allows agents to conveniently and efficiently handle a large number of internal and external incoming calls, helping to improve the enterprise image.

Specifications

Specifications SoftConsole
Maximum Number of Agents 3,000
Maximum Number of Console Groups 500
Maximum Number of Agents per Console Groups 64
Maximum Number of Queues per Console Groups 50
Number of Subscribed Users per Agent 10

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