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Huawei Recognized as a 2021 Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure

Mar 18, 2021

[Shenzhen, China, March 18, 2021] Huawei is proud to announce that it was named a 2021 Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure — the only Chinese company to receive this distinction. We believe it demonstrates the widespread recognition of Huawei's SD-WAN solution from customers worldwide.

A poster recognizing Huawei iMaster a Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure

Huawei was named a 2021 Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure

On Gartner Peer Insights, Huawei has earned an overall rating of 4.8/5 stars as of December 31, 20201 for its HUAWEI CloudWAN (HUAWEI SD-WAN) solution. This impressive result is based on factual reviews from 58 customers1 across a wide variety of sectors, such as finance, communications, manufacturing, and services . These reviews praise Huawei's products and solutions — including NetEngine AR series enterprise routers and iMaster NCE (a campus network management and control system) — in terms of product functionality, deployment, O&M, and service support.

Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Currently, Gartner Peer Insights includes more than 255,000 verified reviews in more than 355 markets.

The overall messages from customers who chose Huawei's SD-WAN solution are extremely positive. Here are some excerpts:

• "The CloudWAN provides a good solution for interconnection between the overall branch and DC in Japan, to fulfil high speed remote access requirement. Furthermore, the O&M experience is literally good, as it guarantees the normal operation of the overall solution. The O&M system describes the major activities in different phases of the O&M lifecycle, including the detailed process of ZTP and the monitoring and visualization of key information such as alarms and link statuses during system running, thereby improving the O&M efficiency of enterprise network." (As of December 19, 2020 ) — IT Engineer in the manufacturing industry (

• "Huawei's solution provides a unified WAN management platform to centrally manage and configure all devices on the entire network, reducing the number of IT personnel in branches. In addition, the NetEngine AR provides a high-quality network that matches financial services. The NetEngine AR plays a key role in providing good performance, security features, and WAN optimization." — Engineer in the finance industry (As of December 29, 2020 ) (

Huawei is an established player in the SD-WAN market, having served over one thousand customers around the world, including in Italy, Spain, Mexico, Japan, Thailand, and China. As of September 2020, Huawei had been named a Challenger in the Gartner Magic Quadrant for WAN Edge Infrastructure2 for three consecutive years.

"We're thrilled to be named a Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure again in 2021. We appreciate all the feedback our customers provide via Gartner Peer Insights, helping us to keep innovating and forging ahead," said Cao Tongqiang, director of Huawei's SD-WAN solution. "As we move forward, we will continue to provide first-class solutions and products that meet customer requirements while remaining both innovative and customer-centric, helping customers to accelerate digital transformation."

For more information about Huawei's NetEngine AR routers and SD-WAN solution, visit Huawei SD-WAN website.


1Gartner Peer Insights ‘Voice of the Customer’: WAN Edge Infrastructure, 5 February 2021

2Gartner, Magic Quadrant for WAN Edge Infrastructure, by Jonathan Forest | Andrew Lerner | Naresh Singh, 23 September 2020


1.Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

2. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.