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ICT systems are the basic platforms that support enterprise business development. Performance deterioration and system faults can impact enterprises’ core service operations to an undesirable degree. Urgent system optimization and performance improvements are needed. Customers want regular optimization and proactive O&M solutions to keep their ICT infrastructure in its best condition, and improve support for their business operations.
Huawei Improvement services focus on availability, O&M efficiency, and service performance of the ICT infrastructure. The services provide end-to-end improvement solutions for IP networks, transport networks, wireless networks, and IT systems. With the industry’s best practices, expert teams, and intelligent tools and platforms, the services assess and analyze customers’ ICT systems to a detailed degree, provide proactive O&M support and standard management, and optimize service system performance to guarantee stable network operations and improve service quality fast. Moreover, continuous optimization ensures customers’ ICT systems work in the optimal state, to build a healthy platform for enterprise business innovation and digital transformation.
Fault management acceleration Service Level Agreement (SLA).
Reduces Mean-Time-To-Recovery (MTTR).
Improves fault location efficiency by 3 times.
Performance Management
Remote Management Service
Optimization Service
Our professional services help customers monitor, evaluate, and ensure video performance, identify risks that may affect video quality, and continuously optimize customers’ systems.
Huawei’s Remote Management Service applies to multi-branch enterprises. The platform remotely and intelligently offers 24/7 real-time monitoring and proactive maintenance services on the cloud.
Huawei's Optimization Service is a sustainable subscription service. It relies on a dedicated technical team to provide proactive, predictive, and continuous integration assessment, proactive maintenance, and intelligent analysis services for customers' ICT infrastructure, helping customers to better operate and maintain their networks and reduce service operation risks and maximize the availability and security of ICT infrastructure through scientific and continuous optimization.
Performance Management
Our professional services help customers monitor, evaluate, and ensure video performance, identify risks that may affect video quality, and continuously optimize customers’ systems.
Remote Management Service
Huawei’s Remote Management Service applies to multi-branch enterprises. The platform remotely and intelligently offers 24/7 real-time monitoring and proactive maintenance services on the cloud.
Optimization Service
Huawei's Optimization Service is a sustainable subscription service. It relies on a dedicated technical team to provide proactive, predictive, and continuous integration assessment, proactive maintenance, and intelligent analysis services for customers' ICT infrastructure, helping customers to better operate and maintain their networks and reduce service operation risks and maximize the availability and security of ICT infrastructure through scientific and continuous optimization.
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