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    Improvement Service

    Proactive care and intelligent management safeguard ICT infrastructure, maintaining service quality.

Overview

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Improvement Service Refines ICT Infrastructure

Information and Communications Technology (ICT) is the key platform supporting enterprise business development and transformation. Any deterioration in performance or system errors therefore have the potential to do untold damage to an enterprise’s core service operations.
To put it plainly: enterprises urgently need to optimize — and then continually refine — their systems, as well as perform proactive Operations and Maintenance (O&M), to safeguard critical ICT infrastructure.
The Huawei Improvement Service focuses on the availability, O&M efficiency, and service performance of ICT infrastructure, providing end-to-end improvement solutions for IP networks, transport networks, wireless networks, and IT systems.
Combining industry best practices, expert teams, and intelligent tools and platforms, the service assesses and analyzes a customer’s ICT systems in detail, provides proactive O&M support and standards management, and optimizes service system performance, to guarantee stable network operations and improved service quality — fast.
From there, continuous optimization ensures customer ICT systems work in an optimal state, to build a forward-looking, healthy platform for enterprise business innovation and digital transformation.

Gain the Edge

Visualized Management

24/7 Remote O&M Reduces OPEX

Fault management acceleration Service Level Agreement (SLA).

Business Continuity

Identifies ICT Infrastructure Risks in Advance

Reduces Mean-Time-To-Recovery (MTTR).

Continuous Security

Predicts 40% of Video Faults

Improves fault location efficiency by 3 times.

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