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The digital world has arrived. People shop, learn, watch movies, listen to music, and find answers to almost any question — all online. In such a world, just as with the wider public, enterprises have changed their consumption patterns and the ways they live and work. This inevitably places new requirements on public services as citizens expect a more convenient and higher quality service experience. Adopting a 'people-oriented' concept of service to meet new expectations, governments are turning to the implementation of digital government practices.
With leading ICT technologies and capabilities, Huawei works with global partners to launch government solutions covering a range of services such as traffic management, emergency response, customs, taxation, and more. These solutions integrate government service processes with technologies such as cloud computing, big data, Artificial Intelligence (AI), and Intent-Driven Networks (IDNs), to improve government work efficiency and the overall level of public services.