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HUAWEI IdeaHub Powers Cross-Border Intelligent Collaboration for Chong Hing Bank

Dec 07, 2020

[Hong Kong, December 7, 2020] The COVID-19 pandemic has been a testing time for enterprises across the world, and has led to remote office becoming the new norm. To cope with new challenges of enterprise communication and collaboration, Huawei provides a series of solutions to bring enterprises into the intelligent era. One such enterprise is Chong Hing Bank Limited, who adopts HUAWEI IdeaHub for intelligent remote communication and service continuity for the bank's business across Guangdong, Hong Kong, and Macao. IdeaHub integrates diversified functions, such as video conferencing, interactive collaboration, and wireless projection, and offers secure, efficient operations to help reduce health risks and sustain the bank's future development.

Chong Hing Bank was founded in Hong Kong in 1948 and has been listed on the main board of the Stock Exchange of Hong Kong (Stock code: 01111) since 1994. It became a member of Yuexiu Group in 2014, and currently operates a network of over 30 branches in Hong Kong, as well as branches in the Greater Bay Area (GBA) and other regions.

"To ensure efficient communication with other branches during this pandemic, we need an intelligent collaboration solution that provides quality video conferencing at any time for our colleagues across the whole GBA region" said Mr. Arthur Wong, CIO of Chong Hing Bank. "HUAWEI IdeaHub offers a secure and efficient solution that eliminates geographical restrictions and complies with relevant security standards. This solution helps us build a video conferencing and collaboration platform within the shortest possible time, and in turn helps us reduce the impact of the pandemic."

Chong Hing Bank staff experience HUAWEI IdeaHub's whiteboard writing function

Chong Hing Bank staff experience HUAWEI IdeaHub functions, such as video conferencing (left) and HiBoard (right)

One aspect of the banks daily operations are internal training and meetings, which require multifunctional and stable conferencing endpoints. To mitigate the impact of the COVID-19 pandemic, the bank adopted the HUAWEI IdeaHub. Its simplified design integrates diversified functions, including electronic whiteboard, wireless projection, and HD video conferencing, offering supercharged efficiency and making it easy for employees to use. In particular, the solution provides 4K wireless projection, ensures clear and smooth sharing of various materials, and its premium whiteboard offers 35ms ultra-low writing latency. It perfectly meets the smart office requirements in meeting rooms, executive offices, and open office areas. 

Chong Hing Bank staff experience HUAWEI IdeaHub's functions, such as videoconferencing and HiBoard

Chong Hing Bank staff experience the whiteboard writing function of HUAWEI IdeaHub

The IdeaHub dual-system and systematic security design allow users to quickly switch between the internal meeting and external remote communication on a single device, ensuring secure, convenient collaboration across departments and borders. It also meets the information security requirements of the banking industry, making it essential for the bank's future development.