Huawei Blogs

Having accumulated technology and industrial know-hows in the ICT field, Huawei adheres to its commitment to "in Europe, for Europe", and aims to help Europe cultivate high-quality, localized ICT talents with global competitiveness.

In a digital age defined by game-changing technologies — from mobile Internet to Artificial Intelligence (AI) — life is lived at lightning speed, making fast and smooth customer service essential. This is where the value of automated customer service becomes abundantly clear. With traditional service channels, including phone and e-mail, unable to provide the immediate resolution that many consumers expect, the rapid growth in new services as well as the unexpected pandemic has only further driven home the point: efficient problem resolution is key to the customer experience.

The modern world is embracing a period of rapid acceleration in terms of social development and the digitalization of vertical industries. New technology and products are being upgraded and iterated so quickly, coupled with the introduction of countless new applications, that progress has skyrocketed.

Indeed, Huawei Enterprise Service saw significant growth in 2019. This is thanks to the fact that more and more customers trust Huawei to build, support, and manage their data centers, campus networks, clouds, safe city solutions, and more.

With social distancing strategies being applied to slow the spread of the virus,schools and universities worldwide are closed, posing massive challenges to teaching and learning.The UNESCO Institute for Information Technologies in Education (IITE) will work with tech giant Huawei - a member of the UNESCO COVID-19 Global Education Coalition - on a series of projects.

Since its discovery in late 2019,COVID-19 has wreaked havoc across the world, upending the lives and work of hundreds of millions of people.In order for universities to continue their curriculum into the spring semester,the Chinese government and universities across the country have turned to online education.

Equal and high-quality education opportunities is a key area of Huawei's TECH4ALL initiative. Huawei is committed to providing education opportunities for people from all regions and backgrounds with more partners through ICT innovation, contributing to the overall development of society.