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Customers are faced with various challenges in system O&M. Here are several examples: Technical departments lack labor power and can only provide 5/8 O&M services, impacting service continuity. Passive response has low efficiency in handling problems. Fault detection is time consuming without intelligent O&M platforms. Huawei’s Remote Management Service applies to multi-branch enterprises. The platform remotely and intelligently offers 24/7 real-time monitoring and proactive maintenance services on the cloud. Our engineers monitor the running status of customers’ network and IT devices in real time, and help customers handle routine O&M issues, greatly improving maintenance and energy efficiency.
Improves troubleshooting efficiency.
Shortens the troubleshooting duration to minutes.
Improves business continuity.