Telepresence Conference Diagnosis
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- Supports segment by segment diagnosis, helping administrators quickly identify network problems, such as voice or video jitter, high packet loss rate, and continuous packet loss before a conference starts. eSight can also help administrators rapidly solve problems during a conference
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| Voice Quality Diagnosis |
- Voice tracing: Helps administrators quickly locate faults and ensure call quality (via the tracking of protocol messages), connections of port signaling links, and service flows in real time
- Monitoring of trunk resource capacity: Helps O&M personnel identify capacity bottlenecks of trunk resources in voice calls by monitoring instant resource utilization and historical resource utilization of access routers
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| IP Phone Management |
- Supports batch import and upgrade of a large number of IP phones, lowering maintenance costs
- Collects quality data from IP phones, IP PBX, and voice system servers, generates alarms, and informs O&M personnel of the faults through audio alert, email, or SMS service
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Management of Multiple Devices/Systems
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- Provides comprehensive management of various audio devices and service systems, including IP PBXs, IADs, EGWs, IP phones, AT terminals, software NEs, UC service systems, meeting service systems, CC service systems, and VTM service systems
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