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The industry is witnessing the rapid development of new ICT technologies such as cloud computing, big data, and AI. Software nowadays has more updates and features, and creates more value. Investment in this field is becoming unpredictable. Customers need efficient and stable software to carry their existing services, fast software innovation to accelerate new service launch, and new business models to cope with software innovation. They want simplified service transactions and healthy business growth. Huawei leverages mature software business models widely used in the industry to provide customers with software subscription and support services, including software SnS and advanced software support. Licensed customers can obtain new versions, new features, software update license, and technical support services within the contract period by purchasing the SnS service. These services allow them to deploy new services promptly to seize market opportunities. Also, customers can purchase advanced software support to enjoy other on-site software services. Huawei software subscription and support services are applied in various sectors, such as finance, government, transportation, and electric power.
24/7 services, E2E technical support, and security assurance.
Case sharing, technical forum, and multimedia training.
New functions and technologies that enhance stability and operational efficiency.