DME IQ Intelligent Cloud
O&M Platform
Smart, streamlined O&M at your fingertips.
Smart, streamlined O&M at your fingertips.
DME IQ Intelligent Cloud O&M Platform
DME IQ is an intelligent O&M platform on the cloud that leverages technologies like big data analytics and AI to deliver smart, streamlined management of Huawei storage devices. It ensures the stability of services and boosts O&M efficiency for customers through a dedicated mobile app and intelligent capabilities. As a one-stop tool platform, it also improves delivery, O&M capabilities, and installed base operations for Huawei's partners, monitoring their customers' device risks in time.
Always Accessible O&M Features
Capacity Bottleneck Prediction in Advance
Huawei Support
Device Delivery and Rollout
Four Benefits of Huawei DME IQ
Device Information and Health Status at Your Fingertips
• Check on alarms, performance, capacity, and risk prediction through the mobile app.
Prevention and Prediction: Detect and Eliminate Risks
• Overall review of device health status ensures high system availability.
• 14-day disk fault prediction, 60-day performance trend prediction, and 365-day capacity trend prediction.
Minute-Level Response with 24/7 Support
• Call home proactive O&M that detects device faults in 10 minutes, improving response efficiency by over 90% with real-time progress monitoring of tickets (Huawei warranty services required).
• An intelligent chatbot for Frequently Asked Questions (FAQs) regarding operations and spare parts.
Slash Delivery Costs and Boost O&M Efficiency
• Automatic solution and configuration recommendation on the cloud for improved delivery, plus minute-level site deployment by scanning a QR code through the mobile app.
• Remote inspection, fault diagnosis, and software upgrades for higher efficiency without the need for physical site visits.
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