HM Hospitales × Huawei: Navigating Digital and Intelligent Transformation to Safeguard Every Life

The ultimate indicator of medical quality is patient peace of mind.

In Spain, HM Hospitales stands out for its scale and reputation for excellence in healthcare. As a leading healthcare group, it operates 52 hospitals and clinics across the country. HM Hospitales is recognized for its constant commitment to innovation and its achievements in highly complex fields such as oncology, cardiology, and neuroscience. Its medical staff provides 24/7 personalized care and serves international patients in more than six languages.

Growing Healthcare Data and New Challenges

The mission of safeguarding lives in the digital and intelligent era presents new challenges. Hospitals generate growing volumes of data from vital sign monitoring, intensive use of medical imaging for multidisciplinary diagnosis and treatment, and the progressive incorporation of artificial intelligence into diagnostics and personalized care.

To support this advanced care model, HM Hospitales has identified the need for a robust digital foundation—reliable, efficient, flexible, and resilient. Only such an infrastructure enables advanced medical services to reach every patient smoothly and safely, without friction or technical barriers.

In recent years, as the group accelerated its digital and intelligent transformation, the limitations of legacy infrastructure became increasingly evident, reinforcing the need for more innovative data processing and storage solutions.

The first major challenge is service continuity. System stability is critical for essential processes such as appointment scheduling, patient registration, and payments. Any interruption can lead to long waits, disruptions in clinical workflows, or even delays in critical diagnosis and treatment, with a direct impact on patient safety and care quality. For HM Hospitales, ensuring the continuous availability of digital systems is essential for operational efficiency and emergency response.

The second challenge is data silos. In the AI era, keeping medical imaging or pathology data isolated within individual departments or hospital campuses limits their clinical value. HM Hospitales promotes a model in which data flows securely across specialties and regions, facilitating precision diagnosis and treatment, avoiding redundant tests, and reducing unnecessary patient travel.

The third challenge is future connectivity. In line with the EU's vision and the development of the European Health Data Space (EHDS), the mobility and portability of clinical data have become a shared expectation among patients and professionals. HM Hospitales is preparing for this scenario by adopting data architectures that do not hinder multidisciplinary collaboration or continuity of care, even in cross-border contexts.

Infrastructure as an Enabler of the Care Model

With the goal of further improving patient experience and sustaining its care model, HM Hospitales chose Huawei as its technology partner to evolve its digital infrastructure, relying on advanced solutions capable of meeting high clinical demands.

For mission-critical systems, HM Hospitales implemented the Huawei OceanStor Dorado all-flash gateway-free active-active solution, with a clear goal defined by the hospital group itself: zero data loss and zero interruptions in diagnosis and treatment processes. Appointment registration, payment processing, and report retrieval may seem like routine procedures, but they require absolute reliability and real-time response.

The Huawei storage system uses FlashLink^® to deliver the performance and reliability needed to meet these requirements, providing high IOPS and consistently low latency. This infrastructure has become a key component of HM Hospitales' digital operations, enabling seamless failover of critical services without impacting user experience, even in the event of exceptions.

Furthermore, HM Hospitales works with Huawei to manage large volumes of pathology and medical imaging data using the OceanStor Pacific scale-out storage solution that is designed for efficient unstructured data management. This platform enables linear performance scalability through node expansion, high energy efficiency, and automatic tiering of medical data (hot, warm, and cold), facilitating progress toward increasingly intelligent diagnosis and treatment.

The Challenge of Smarter and Safer Hospitals

Patient trust in HM Hospitales is built not only on clinical excellence, but also on the group's ability to integrate digital and intelligent technologies that reinforce safety, continuity of care, and quality of care. Whether a parent waiting for diagnosis in the emergency room or an elderly patient traveling from abroad for a specialized consultation, everyone relies on a medical system that is reliable and available at all times.

The true value of technology lies in its ability to improve people's lives. At HM Hospitales, digital and intelligent solutions are deeply rooted in all medical services, ensuring a robust, secure, and patient-oriented information system—with technology acting as a silent enabler in medical services.