Delphin Be Grand Hotel Elevates Guest Experience with Corporate Wi-Fi Modernization

In the tourism sector, guest satisfaction is directly linked to the quality of the experience offered by the facility. Today, high-speed, uninterrupted, and secure Wi-Fi connectivity has become a fundamental expectation for a comfortable stay. Considering guests’ intensive interaction with digital devices, it has become a critical necessity for facilities to invest in high-performance corporate network solutions.

To address this need, Huawei achieved a major success in partnership with Delphin Be Grand Hotels, Procom Bilişim, and Penta Teknoloji: the Corporate Wi-Fi Modernization Project.

The main objectives of the project were:

• Uninterrupted Connectivity: Ensuring there are no signal drops or disconnections even under high user density.

• High Speed and Performance: Providing guests with a smooth experience even during bandwidth-intensive activities such as HD video streaming, video calls, and online gaming.

• Security: Maximizing data protection by isolating the corporate network from the guest network.

• Manageability: Enabling real-time monitoring of network performance and rapid response to potential issues through a centralized management platform.

An Innovative Solution Powered by Huawei and Partners

The success of the project emerged from the combination of Huawei’s industry-leading Enterprise Network Solutions, the right architecture, and expert business partners.

Huawei’s solution, based on AirEngine Wi-Fi 6 technology, met all the needs of the facility with its high capacity and low latency.

The local expertise of Procom Bilişim and Penta Teknoloji ensured that the solution was seamlessly integrated into the operational requirements of Delphin Be Grand Hotel.

The Corporate Wi-Fi Modernization Project delivered concrete and measurable results in a short time:

• Increase in Guest Satisfaction: Thanks to fast and stable connectivity, complaints related to the digital infrastructure of the accommodation experience decreased significantly.

• Higher Speeds: The average internet speed offered to guests increased dramatically.

• Strong Network Coverage: A strong and high-quality signal was achieved even in the farthest corners of the facility.

• Operational Efficiency: With the centralized management system, network maintenance and troubleshooting processes became faster and more cost-effective.

This exemplary project completed through the collaboration of Delphin Be Grand Hotel, Procom Bilişim, Penta Teknoloji, and Huawei provides a roadmap for tourism facilities aiming to enhance their digital guest experience.