Huawei and Mexican Resort Group Build Smart Hotels

Background

Located on the pristine sandy beaches of Cancun, Mexico, the resort is among the top in the region. Temptation Resort was designed by the world-famous designer Karim Rashid and aims to provide guests with unforgettable experiences.

Solution

Using advanced GPON/10G GPON technology, Huawei’s Agile POL Converged Hospitality Solution meets various application scenarios and supports various networking modes, such as fiber-to-the-room, fiber-to-the-camera, and wireless APs. The solution integrates a whole series of products, including core switches, centralized Access Controllers (ACs), firewalls, aggregation Optical Line Terminals (OLTs), Optical Distribution Networks (ODNs), Optical Network Terminals (ONTs) for households and enterprises, and wireless APs. The solution features large bandwidth, wide coverage, anti-electromagnetic interference, and corrosion resistance to become the preferred Local Area Network (LAN) solution in the hospitality industry.

One network for the entire resort and surrounding areas

Simplified engineering saves on equipment room space

Green, safe, and futuristic

Centralized management of all network devices, simplifying O&M

Benefits

Guests can enjoy high-speed Internet access for watching videos or hanging out on social media in their room, the lobby, or at the beach. Thanks to the wide coverage from Huawei’s outdoor Access Points (APs), high-speed Wi-Fi is even available on yachts within 80 meters from shore. In addition, the resort regularly offers promotional activities and services to customers through mobile Apps and interactive TVs, affording access to important information in advance and allowing guests to reserve private customized services. The resort’s elegant environment, considerate staff, and ultimate customer experiences have earned wide praise and attract an increasing flow of satisfied patrons from all over the world.

According to Original Group CEO Rodrigo De La Peña, younger customers comprise a growing share of resort guests, and they require constant high-speed Internet access from hotel rooms, resort restaurants and bars, as well as on the beach. Original Group paid significant attention to this detail during construction, and thanks to Huawei’s industry-leading Agile POL Converged Hospitality Solution, hotel occupancy is increasing 40 percent every year.

Rodrigo De La Peña, Original Group President and CEO, shared his success story after implementing Huawei’s Agile POL Converged Hospitality Solution.

Original Group CIO Daniel Pérez Espinosa said seaside resorts previously used metal network cables, which rusted and corroded in two to three years, required repeated network reconstruction, and affected resort operations and guest experiences. Nowadays, all-optical networks are built to last more than 30 years, and are made from non-metal optical fibers that can withstand salt and humidity, which eliminates the need for repeated network reconstruction and significantly reduces costs.

After adopting the Huawei Agile POL Converged Hospitality Solution, the Temptation Resort became the first hotel in Cancun to offer guests all-interactive IPTV services. Customers can control the lighting, hotel appliances, and room curtains on smart terminals, bringing a fresh, high-tech experience. The resort boasts high customer satisfaction and no customer complaints. Currently, it seeks to bring more pleasant surprises and unique experiences to customers by using new technologies. Considering the sound operation of the Temptation Resort, the Original Hotel Group plans to use the Huawei Agile POL Converged Hospitality Solution in its other three resorts.

In its Q3, 2017 global PON/NG PON market share report, renowned consultancy Ovum ranked Huawei ranked No. 1, comprising 42 percent and 62 percent of market share, respectively. As a top player in the optical access field, Huawei has consistently ranked top in the PON/NG GPON market for many years. Huawei’s Agile POL Converged Hospitality Solution has been successfully deployed to serve hotel customers in over 100 countries across five continents, and will continue to provide customers with more innovative and unforgettable experiences.