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[Dubai, UAE, October 15, 2024] During GITEX Global 2024, Huawei jointly released the National One-Stop Public Services Solution with partners including Audaque, Linewell Software, and Bamboocloud. This solution aims to combine innovative ICTs with best practices in digital government transformation from China, and promote the digital and intelligent development of government business outside China.
As the global digital economy continues to grow, governments worldwide are implementing national digital transformation strategies to expedite their digitalization. Huawei's National One-Stop Public Services Solution integrates connectivity, cloud computing, big data, AI, and government industry applications to streamline businesses, systems, data, users, management, and standards. This is on top of unifying entries, service items, experiences, platforms, sharing, and evaluation. Public service handling is becoming smoother, easier, and more intelligent. This solution helps improve resident experience, increase governance efficiency, boost the digital economy, and accelerate national digitalization.
Wang Bin, President of the Marketing & Solution Sales Dept of Government Public Services Digitalization BU, Huawei, said: " The reason why China's government services are so well received is that, not only do we have sophisticated top-level planning and effective organization and coordination mechanisms, we also have streamlined government cloud, network, and integrated big data to consolidate the development foundation. Moreover, we have designed an effective data governance system to simplify service processes. We also have focused on optimize every single service case to ultimately drive the upgrade of citizens’ experience and government's efficiency."
Huawei has assisted numerous cities in China, including Shenzhen, Shanghai, and Xi'an, in implementing One-stop Public Services Solution. In addition, a country in Africa has adopted the National One-Stop Public Services Solution, which integrates the cloud foundation, national database, business center, business application, unified web portal, and Super-App entry on the mobile client.
Seabay Jia, Chairman of Audaque, a key Huawei partner, stressed at his open speech "Building a Data Resource System for Government Digitalization" that a solid foundation of robust data resources and digital infrastructure is essential for urban digital transformation. To bring about a truly smart city, he highlighted the critical need for seamless data sharing, exchange, integration, innovation, and governance across disparate organizations and systems.
During the event, Huawei focused on showcasing three construction modes and solution architectures for public services. For cities outside China, there are three major construction modes based on development statuses and requirements:
1. Service online: Public services are all brought online to implement unified entry, accounts, and access. Online government services are available to residents 24/7, increasing service handling efficiency.
2. Service integration: Data is streamlined across different ministries to optimize service processes, converge various services, and launch innovative, one-stop services. In this way, data sharing helps data run more, people run less and improve public satisfaction.
3. Service intelligence: AI technologies, such as foundation models and OCR(Optical Character Recognition), are used to provide more intelligent, proactive, and convenient services, such as digital personal assistant and "chat and go" service.
Huawei's National One-Stop Public Services Solution will significantly contribute to advancing international exchanges and collaborations in the digitalization of government services. In the future, Huawei's Government Public Services Digitalization BU will continue to work with global partners to leverage advanced ICTs such as cloud, network, and big data to contribute to the digital construction of government services.
