Wifirst Long-term Partnership with Huawei, Choosing Huawei Wi-Fi 7-Powered 10 Gbit/s Smart Campus Networking

Wifirst is a European leader in professional Wi-Fi and managed network services, delivered under an “as-a-service” model. The company designs, deploys, and operates high-performance, secure, and sustainable connectivity solutions, enabling enterprises and public-sector organizations to offload network complexity and allow their IT teams to focus on core business priorities.

As the digital economy accelerates, demand for higher bandwidth, greater stability, and always-on connectivity continues to grow. Like many Managed Service Providers (MSPs), Wifirst operates in an environment characterized by increasingly rapid device renewal cycles and evolving Operations and Maintenance (O&M) requirements. These dynamics reinforce the importance of continuously modernizing network infrastructures and operational models to sustain performance, efficiency, and service quality at scale.

Building on this momentum, Wifirst has established a strong strategic partnership with Huawei. By adopting Huawei’s Xinghe AI Campus Solution, powered by the iMaster NCE platform, Wifirst is further strengthening its differentiated competitive position. This collaboration enables Wifirst to accelerate its network modernization and service innovation while delivering enhanced performance, automation, and intelligence to its customers.

Beyond its own transformation, this partnership embodies a forward-looking “technology + service + ecosystem” model, setting a compelling benchmark for Managed Service Providers worldwide and illustrating how advanced AI-driven platforms can elevate both operational efficiency and customer experience.

What Powers an Industry Leader: Breakthroughs in Both Scale and Presence

Wifirst's industry position is built on its continuous business expansion and precise market focus. In 2024, the company's revenue surpassed 100 million euros, underscoring the strong market recognition of its service capabilities. To accelerate its internationalization, Wifirst acquired German service providers HOTSPLOTS and The Cloud Networks between 2024 and 2025, and Dutch operator ITT desk further strengthening its European service footprint and building cross-regional service capabilities.

As of 2025, Wifirst manages more than 450,000 wireless Access Points (APs), with Huawei serving as a key hardware pillar of its network services portfolio. Backed by more than 20 years of expertise and continuous R&D, Wifirst has established itself as a trusted strategic partner to major organizations across Europe, including Les Mousquetaires, Accor, CROUS, Norauto, or Barrière.

Over recent years, the company has further strengthened its leadership position by expanding its international footprint and scaling its service capabilities. Across a wide range of sectors, Wifirst delivers tailored, high-performance connectivity solutions, achieving one of the largest user coverage footprints in the European MSP market.

Sustaining Growth at Scale: Industry-Wide Evolution Shaping the Future of MSPs

As Wifirst continues its strong expansion across Europe, it operates within a Managed Service Provider (MSP) industry in continuous evolution. Rapid growth in digital usage, device density, and performance expectations is redefining connectivity standards across all sectors. These structural shifts, common to the global MSP market, are not obstacles but key drivers for innovation, modernization, and long-term sustainable growth.

Across high-density environments such as education, hospitality, and large campuses, several strategic transformation priorities are emerging:

• Accelerating infrastructure renewal to support next-generation demand

Many existing Wi-Fi 5 networks are naturally reaching a renewal milestone, while usage patterns continue to intensify. In the education sector, for example, the number of connected devices per user has surged, and average monthly Wi-Fi data consumption per student has increased nearly fourfold. This evolution highlights the strategic importance of upgrading toward higher-capacity, future-ready wireless infrastructures capable of delivering consistent performance at scale.

• Elevating user experience during high-demand periods

Peak usage windows, such as evening hours in residential or campus environments, place increasing pressure on wireless networks. By adopting next-generation Wi-Fi technologies and optimized coverage architectures, Wifirst strengthens service continuity, significantly reduces latency, and delivers a consistently high-quality user experience—even during peak usage periods.

• Transforming operations through intelligent, automated O&M

As networks grow in size and complexity, traditional operations models give way to centralized, AI-driven management platforms. This shift enables greater network visibility, predictive maintenance, and automation dramatically improving resolution times while optimizing operating costs and scalability.

Huawei as a Trusted Partner for Breakthrough: From Technology Enablement to Ecosystem Co-Creation

To accelerate this transformation, Wifirst has established a deep strategic partnership with Huawei, leveraging the iMaster NCE cloud management platform as a core enabler of its intelligent network strategy. This collaboration supports Wifirst’s objectives to always improve efficiency, optimize costs, drive service innovation, as a smart connectivity ecosystem builder.

• Cloud-native management delivering measurable efficiency gains

Unlike legacy on-premises management approaches, Huawei’s iMaster NCE platform enables fully centralized, cloud-based network management through a unified controller. Automated configuration, intelligent fault prediction, and AI-driven analytics have enabled Wifirst to operate at unprecedented scale.

Today, a team of just 15 engineers centrally manages 80,000 Huawei APs, delivering a 40% reduction in labor costs and a 60% improvement in operational efficiency. Average fault resolution time has been reduced to under 30 minutes, while user complaints have dropped by 80%, significantly enhancing service quality and customer satisfaction.

• High-value service innovation serving digital transformation of businesses

As the MSP market increasingly shifts toward value-added services, Huawei and Wifirst have jointly developed a comprehensive portfolio of advanced offerings, enabling service differentiation and revenue optimization:

• Managed Wi-Fi services delivering end-to-end lifecycle operations
• Value-added services including application identification, location analytics, captive portals, and IoT integration
• Managed SD-LAN services for campus switching environments
• WAN connectivity services supporting multi-site, multi-region enterprises

• Joint brand leadership and global industry influence

Through coordinated participation in major industry events, Huawei and Wifirst have strengthened their joint visibility and thought leadership within the global MSP ecosystem. At MWC Barcelona 2025, Wifirst shared best practices on customized connectivity with global MSP CXOs. At the France CTO Forum, the company showcased its expertise in cloud-based Wi-Fi 7 networks, and at HUAWEI CONNECT 2025, Wifirst’s CTO addressed over 500 global partners, presenting real-world deployments of 10 Gbps intelligent networks. Together, these initiatives reinforce a virtuous cycle of technology innovation, service excellence, and ecosystem growth.

Together, Wifirst and Huawei are actively inviting MSPs and telecom operators worldwide to join this intelligent network ecosystem, fostering collaborative growth and accelerating the digital transformation of the global communications landscape.