Huawei Xinghe Intelligent Ultra-Resilient Multi-DC Network Solution Powers NBP's Intelligent Digital Transformation
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For over 75 years, National Bank of Pakistan (NBP) has proudly served as the nation’s largest state-owned financial institution, with a robust network of over 1,500 branches and ATMs nationwide. As the largest state-owned bank in Pakistan, NBP has been driving intelligent digital transformation through consistent investment in technology to enhance its online, mobile, and digital banking services.
As digital intelligence reshapes the global banking industry, financial institutions are adapting to evolving customer expectations and emerging opportunities. Big data, artificial intelligence, and mobile technologies have made digital banking the norm, pushing traditional banks to reimagine their operations.
This trend is particularly evident in Pakistan, where customer adoption of digital channels is growing rapidly. In 2023, NBP achieved remarkable milestones, including the addition of over 500,000 new customers and 600,000 registrations on its mobile app, NBP Digital. Such growth underscored the need for robust, agile, and secure network infrastructure to support its expanding digital services in response to which NBP made significant investments to modernize its network fabric, adopting a future-resilient architecture that enables real-time operations, seamless service rollouts, and on-demand scalability.
With years of experience using Huawei's CloudEngine data center switches, NBP had firsthand knowledge of the reliability and performance of Huawei’s technology. Building on this trusted partnership, NBP adopted Huawei’s Xinghe Intelligent Ultra-Resilient Multi-DC Network Solution, which leverages software-defined networking (SDN) to deliver unparalleled reliability, automation, and maintainability.
• Automated Operations: Using Huawei’s iMaster NCE-Fabric platform, NBP achieved automated service rollouts in minutes. Features such as drag-and-drop deployment, template-based configurations, and pre-deployment simulations ensured error-free and rapid implementation. In addition, simulation before configuration delivery, and secondary verification after configuration delivery ensure errorless service rollout and change, supporting highly reliable network operation. The SDN-enabled infrastructure also enables rapid and reliable delivery of services, enhancing customer experiences. Moreover, the centralized control and automation provided by SDN have allowed the bank to redirect resources toward strategic innovation and customer-focused initiatives further expanding its digital footprint.
• Real-Time Fault Detection and Resolution: The platform’s AI-driven real-time monitoring and troubleshooting capabilities, powered by knowledge-graph inference and closed-loop processing enabled NBP to identify and resolve over 90 common network issues within minutes, greatly enhancing reliability and operational efficiency.
• Future-Ready Scalability: Huawei’s SDN-based architecture positioned NBP for long-term growth, offering multi-DC evolution, unified application and network management, and simplified operations and maintenance (O&M).
By deploying the Huawei Xinghe Intelligent Ultra-Resilient Multi-DC Network Solution, NBP modernized its network infrastructure and transformed its traditional data centers into intelligent digital networks. The solution's future-oriented architecture offers for a reliable, efficient, and scalable foundation to cater to evolving needs. Additionally, it provides the capability for multi-DC evolution, with one-map visibility and integrated O&M of applications and networks.
The impact of NBP’s network transformation has been both immediate and far-reaching. With its future-resilient infrastructure, the bank has introduced several innovative digital services and witnessed explosive growth in digital adoption by its customers.
With its future-resilient network infrastructure in place, NBP is committed to continuous innovation, delivering against evolving needs and expanding its business scope. Thanks to enhanced hardware reliability and simplified O&M operations, resources can be redeployed towards strategic innovation and service offerings providing a richer, broader, hyper-customized experience to customers.
As a leader in Pakistan’s banking sector, NBP is committed to staying ahead of the curve in digital and intelligent transformation. As the Bank incorporates the rapid technological advancements, it has seized the imperative of modernizing and upgrading its applications and IT infrastructure that underpin the products, services and experiences it strives to offer its customers in a secure, reliable and resilient manner. Simultaneously Huawei continues to deliver on innovation and transformation supporting NBP as it accelerates its transformation journey.