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Command centers face a number of challenges, for example, limited methods for reporting alarms, isolated communication systems, difficult cross-agency collaboration, non-observable on-site conditions and resources, and difficult decision-making. All of these problems have contributed to highly inefficient emergency response. Huawei's Intelligent Command Platform provides the industry’s first entire-process, visualized intelligent command center. With the computer-aided dispatch system as the core, and based on a unified GIS platform, the intelligent command center incorporates multiple means of communication to visually display diverse information for unified resource dispatching and enhanced cross-agency collaboration.
Alarms can be reported via voice calls, multimedia, and technical protection. The alarm reporting system can be linked with the Computer-Aided Design (CAD) system and combined with the Geographic Information System (GIS) to quickly obtain the incident location.
Leaders and experts can access mobile terminals or HD conferences anytime and anywhere, which enables on-site dispatchers to obtain information in real time and facilitates quick and accurate decision-making.
The statuses of emergency resources such as personnel, vehicles, and supplies are displayed in real time. During cross-agency emergency response, the information is synchronized and shared in real time between all sites.