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    Global Service Hotline

Africa

  • Africa
  • Asia Pacific
  • Europe
  • Latin America
  • Middle East
  • North America
Africa (12)

Algeria

Language: English & Arabic & French

Tel: 213(0)661441111, 0020235353900

Email: MEASupport@huawei.com

Cameroon

Language: English & Arabic & French

Tel: 0020235353900

Email: MEASupport@huawei.com

Egypt

Language: English & Arabic & French

Tel: 08002229000, 0020235353900

Email: MEASupport@huawei.com

Ethiopia

Language: English & French

Tel: 8933, 40312261900

Email: EUsupport@huawei.com

Ghana

Language: English & Arabic & French

Tel: 0020235353900

Email: MEASupport@huawei.com

Guinea

Language: English & Arabic & French

Tel: 0020235353900

Email: MEASupport@huawei.com

Kenya

Language: English & Arabic & French

Tel: 0800723900, 0020235353900

Email: MEASupport@huawei.com

Morocco

Language: English & Arabic & French

Tel: 0800009900, 0020235353900

Email: MEASupport@huawei.com

Nigeria

Language: English & Arabic & French

Tel:08002229000, 0020235353900

Email: MEASupport@huawei.com

South Africa

Language: English & Arabic & French

Tel: 0800222900

Email: MEASupport@huawei.com

Togo

Language: English & Arabic & French

Tel: 0020235353900

Email: MEASupport@huawei.com

Tunisia

Language: English & Arabic & French

Tel: 0021631339000, 0020235353900

Email: MEASupport@huawei.com

Asia Pacific (37)

Australia

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish and French .After working Hours, we will provide support in English Language only

Tel: 1800046639

Email: EUsupport@huawei.com

Bangladesh

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Bhutan

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Brunei

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Cambodia

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

China

Language: Chinese

Tel: 400-822-9999

Email: support_e@huawei.com

FiJi

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Georgia

Language: Russian and English

Tel: 7 495 587 8883

Email: cissupport@huawei.com

Hong Kong (China)

Language: English (7*24), Cantonese (9am-6pm UTC+8,Mon-Fri)

Tel: 00852-21210099, 00180021686868 (For CSL, China Unicom Hong Kong)

Email: APSupport@huawei.com

India

English

Tel: 18001038009(Toll free in India), 012448348 (Local toll service)

Email: APSupport@huawei.com

Indonesia

Language: English (7*24), Bahasa Indonesia(9am-5pm UTC+7,Mon-Fri)

Telephone: 0078036015234, 80021686868(IDD Toll Free, For Telkomsel), 00780021686868(IDD Toll Free, For XL)

Email: APSupport@huawei.com

Japan

Language: Japanese

Tel: 0120-258-367

Email: Japan_ESC@ms.huawei.com

Kazakhstan

Language: Russian and English.

Tel: 8 001 000 8883

Email: CISSupport@huawei.com

Kyrgyzstan

Language: Russian and English.

Tel: 8 001 000 8883

Email: CISSupport@huawei.com

Lao People's Democratic Republic

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Macau (China)

Language: English (7*24), Cantonese (9am-6pm UTC+8,Mon-Fri)

Tel: 0060-321686868, 0080021686868

Email: APSupport@huawei.com

Malaysia

Language: English

Telephone: 1800220036 (Local Toll Free), 0321686868(For Landline)

Email: APSupport@huawei.com

Maldives

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Micronesia, Federated States of

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Mongolia

Language: Russian and English.

Tel: 7 495 587 8883

Email: CISSupport@huawei.com

Myanmar

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Nepal

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

New Zealand

Language: English

Tel: 40312261901, 0800 779955 (Fixed line)

Email: EUsupport@huawei.com

Papua New Guinea

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Philippines

Language: English

Tel: 1800-1888-6868(For Landline, Smart and PLDT. NOT able to support through Globe and TM)

Email: APSupport@huawei.com

Republic of Korea

Language: Korean

Tel: (82) 02-1661-8263

Email: e-support.kr@ms.huawei.com

Samoa

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Singapore

Language: English

Telephone: 8006011449 (Local Call), 80021686868(IDD Toll Free, For Singtel and M1)

Email: APSupport@huawei.com

Solomon Islands

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Sri Lanka

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Taiwan (China)

Language: English

Tel: 0080021686868

Email: APSupport@huawei.com

Tajikistan

Language: Russian and English.

Tel: 7495 587 8883

Email: CISSupport@huawei.com

Thailand

Language: English (7*24), Thai (9am-5pm UTC+7,Mon-Fri)

Tel: 0066-26542662 (local call rate, for AIS, DTAC, True, TOT), 00180021686868 (IDD toll free, for landline and AIS)

Email: APSupport@huawei.com

Tonga

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Turkmenistan

Language: Russian and English.

Tel: 7495 587 8883

Email: CISSupport@huawei.com

Uzbekistan

Language: Russian and English.

Tel: 8 001 000 8883

Email: CISSupport@huawei.com

Vietnam

Language: English

Tel: 0060-3-21686868

Email: APSupport@huawei.com

Europe (37)

Armenia

Language: Russian and English.

Tel: 7495 587 8883

Email: CISSupport@huawei.com

Austria

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312291238

Email: EUsupport@huawei.com

Azerbaijan

Language: Russian and English.

Tel: 7 495 587 8883

Email: CISSupport@huawei.com

Belarus

Language: Russian and English.

Tel: 8 001 000 8883

Email: CISSupport@huawei.com

Belgium

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Bulgaria

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080077778899, 40312291238

Email: EUsupport@huawei.com

Croatia

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 40312291238

Email: EUsupport@huawei.com

Cyprus

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238, 40312261907, 40312261909

Email: EUsupport@huawei.com

Czech

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261915

Email: EUsupport@huawei.com

Denmark

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

Estonia

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

Finland

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

France

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Germany

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Greece

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080016122069999, 40312261910

Email: EUsupport@huawei.com

Hungary

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

Iceland

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 8009999, 40312261911

Email: EUsupport@huawei.com

Ireland

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Italy

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Latvia

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080077778899, 40312291238

Email: EUsupport@huawei.com

Lithuania

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 880031499, 40312261912

Email: EUsupport@huawei.com

Luxembourg

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Moldova

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 080061499, 40312261913

Email: EUsupport@huawei.com

Netherlands

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Norway

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

Poland

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

Portugal

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Romania

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0800400897, 40312291238

Email: EUsupport@huawei.com

Russia

Language: Russian and English.

Tel: 8 800 100 88 83

Email: CISSupport@huawei.com

Serbia

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 800190899, 40312261914

Email: EUsupport@huawei.com

Slovakia

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 40312261915

Email: EUsupport@huawei.com

Slovenia

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

Spain

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Sweden

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 0080077778899, 40312291238

Email: EUsupport@huawei.com

Switzerland

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Ukraine

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0800-50-8886

Email: EUsupport@huawei.com

United Kingdom

Language: We provide support at 09:00 – 17:30 GMT+2 from Monday to Friday in the following languages: English, German, Italian, Spanish, French, Dutch and Polish. After working Hours, we will provide support in English Language only.

Tel: 0080033888888, 40312261900

Email: EUsupport@huawei.com

Latin America (18)

Argentina

Language: Spanish, English

Tel: 0-8009993456(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Bolivia

Language: Spanish, English

Tel: 800103456(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Brazil

Language: Portuguese, English

Tel: 0-8005953456(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Chile

Language: Spanish, English

Tel: 800201866(Only for Fixed)(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Colombia

Language: Spanish, English

Tel: 01-8000183456(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Costa Rica

Language: Spanish, English

Tel: 08000521682(Only for Fixed)(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Dominican

Language: Spanish, English

Tel: 1 888 760 0198(Backup Tel: 00524435283456)

Email: lasupport@huawei.com

Ecuador

Language: Spanish, English

Tel: 1-800703456(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Guatemala

Language: Spanish, English

Tel: 0052-442-4288288(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Honduras

Language: Spanish, English

Tel: 0052-442-4288288(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Mexico

Language: Spanish, English

Tel: 018007703456, 0052-442-4288288(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Nicaragua

Language: Spanish, English

Tel: 0052-442-4288288(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Panama

Language: Spanish, English

Tel: 011008000521374(Claro Number is not working)(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Paraguay

Language: Spanish, English

Tel: 002 8005210024(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Peru

Language: Spanish, English

Tel: 080000724(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Salvador

Language: Spanish, English

Tel: 0052-442-4288288(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Uruguay

Language: Spanish, English

Tel: 0052-442-4288288(Backup Tel: 00524435283456)

Email: LASupport@huawei.com

Venezuela

Language: Spanish, English

Tel: 8001627354

Tel: 8001627354(Backup Tel: 00524435283456)

Middle East (7)

Iraq

Language: English & Arabic & French

Tel: 0020235353900

Email: MEASupport@huawei.com

Kuwait

Language: English & Arabic & French

Tel: 0020235353900

Email: MEASupport@huawei.com

Pakistan

Language: English & Arabic & French

Tel: 0020235353900

Email: MEASupport@huawei.com

Qatar

Language: English

Tel: 97444105888,(Backup Tel: 40312261085)

Email: EUsupport@huawei.com

Saudi Arabia

Language: English & Arabic & French

Tel: 8001161177

Email: MEASupport@huawei.com

Turkey

Language: Turkish & English

Tel: 444-9119

Email: kurumsaldestek@huawei.com

U.A.E

Language: English & Arabic & French

Tel: 8002229000

Email: MEASupport@huawei.com

North America (2)

Canada

Language: English

Tel: 1-855-Huawei-E (1-855-482-9343)

Email: EUsupport@huawei.com

Jamaica

Language: Spanish, English

Tel: 0052-442-4288288

Email: LASupport@huawei.com

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