This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>
Distance Education
Cloud Classroom
National Research and Education Network
Education Cloud Data Center
Campus Network
Hospital Eletrônico
Regional Health
Telemedicina
Internet Service Providers
Multi-Tenant Data Center | Managed Service Providers
Internet Content Provider
Individual Requirements
Design & Simulação
Planejamento & Análises
Produção Digital
After-Sales Services
Loja inteligente
Plataforma de nuvem de varejo
Ferrovia Digital
Trem Urbano Digital
Documentação Download de Software Base de Conhecimento Comunicados Portal Multimedia Comunidade Cursos Online Documentos Multilinguais
Rede empresarial
Data center empresarial
Servidores- Computação inteligente
Comunicações empresariais na nuvem
Sistema de Gerenciamento de Rede
Rede sem fio empresarial
Energia de rede
Nine Steps to Response to the Pandemic Using Technology
Tackling the Emergency Together
Ubiquitous Connectivity
Ubiquitous Connectivity Makes Digital Transformation Possible
Pervasive Intelligence
Economical and Powerful AI Computing
Horizon Digital Platform
Connecting the Physical and Digital Worlds to Help Customers Achieve Successful Digital Transformation
Together
253 Fortune Global 500 Companies Choose Huawei as Digital Transformation Partner
Cyber Security
Secure And Resilient Solutions
Comprar da Huawei
Se precisar obter informações sobre seu projeto, envie suas informações e entraremos em contato dentro de um dia útil.
Consulte o atendimento ao cliente on-line sobre os produtos/soluções nos quais você está interessado.
Se a sua empresa assinou um contrato eDeal com a Huawei, por favor, compre o seu produto/solução através do link abaixo.
Comprar de revendas
Pesquise um revendedor próximo e obtenha informações de contato direto.
Encontre um Parceiro
Torne-se um Parceiro
Área de parceiros
Aliança e Parceiro de Soluções
Certificação Huawei
Parceiro de Treinamento Autorizado Huawei
Huawei ICT Academy
Huawei ICT Competition
Enterprise Training Service
Facing increased competition, customers undergoing digital transformation need faster responses to problems, more accurate fault location detection, and better emergency recovery and onsite handling capabilities. Simply put, it is crucial that customers have a reliable partner able to ensure network assurance. Huawei offers a global support platform that features remote, centralized, standard, and intelligent services, as well as advanced IT tools and powerful Issue To Resolution (ITR) processes. Huawei can also deploy dedicated global technical support teams that promptly respond to and efficiently handle all service requests. Ultimately, this global support platform ensures the security, stability, and reliability of your networks when you need it most. Huawei Customer Support Services include maintenance, software subscription and support, and assurances, meeting diverse customer requirements across all of the different stages of the network lifecycle. Huawei is committed to quickly providing world class services for all customers.
Maintenance Service
Software Subscription and Support
Security Verification Service
Huawei develops and offers a maintenance service solution for customers who purchase Huawei products. Based on the warranty service, this solution improves the response time and rate of related services, such as troubleshooting and spare parts delivery, and helps customers maintain a more efficient and stable network environment. The solution offers service plans, such as, Hi-Care, Co-Care, defective part retention services, and many more. Customers can select the specific maintenance service package they need for their maintenance requirements.
Huawei provides customers with Software Subscription and Support Service, including SnS and Software Advanced Support. The SnS service enables customers who have purchased software licenses to obtain updates and new features¹, including updated licenses and technical support services within the contract period. In addition, customers can choose to purchase the Software Advanced Support service to receive onsite software assurance services. Huawei Software Subscription and Support Service has been widely used in multiple software fields, such as cloud computing, big data, software-defined networking (SDN), and videos?
¹Some software features may be sold separately for some products. Contact your product manager to learn more about the product you are purchasing.
Huawei offers a Security Verification Service (SVS), allowing customers to carry out source code inspection and conduct security tests on Huawei products, in a dedicated and secure verification environment. Customers can submit a service request by contacting Huawei’s local sales team or representatives, Huawei will review the request and schedule the verification environment.
Maintenance Service
Huawei develops and offers a maintenance service solution for customers who purchase Huawei products. Based on the warranty service, this solution improves the response time and rate of related services, such as troubleshooting and spare parts delivery, and helps customers maintain a more efficient and stable network environment. The solution offers service plans, such as, Hi-Care, Co-Care, defective part retention services, and many more. Customers can select the specific maintenance service package they need for their maintenance requirements.
Software Subscription and Support
Huawei provides customers with Software Subscription and Support Service, including SnS and Software Advanced Support. The SnS service enables customers who have purchased software licenses to obtain updates and new features¹, including updated licenses and technical support services within the contract period. In addition, customers can choose to purchase the Software Advanced Support service to receive onsite software assurance services. Huawei Software Subscription and Support Service has been widely used in multiple software fields, such as cloud computing, big data, software-defined networking (SDN), and videos?
¹Some software features may be sold separately for some products. Contact your product manager to learn more about the product you are purchasing.
Security Verification Service
Huawei offers a Security Verification Service (SVS), allowing customers to carry out source code inspection and conduct security tests on Huawei products, in a dedicated and secure verification environment. Customers can submit a service request by contacting Huawei’s local sales team or representatives, Huawei will review the request and schedule the verification environment.
Se você já é um parceiro, clique aqui para obter mais recursos de marketing.
Clique aqui para visitar a zona do parceiro para verificar o status do pedido, gerenciar pedidos, obter suporte ou saber mais sobre os parceiros da Huawei.
Share link to:
Copyright © 2021 Huawei Technologies Co., Ltd. All rights reserved.