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Enterprise products, solutions & services
This Notice applies to processing personal data collected in relation to Huawei’ websites, products, services, cooperation with our business partners and their employees, that display or provide links to this Notice.
This Notice describes how Huawei processes your personal data, based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”) and/or other laws and regulations related to personal data.
This Notice may not address all possible data processing scenarios. Huawei may inform you of product or service specific data collection through supplementary policies or notices, provided before collection. Huawei reserves the right to update or change this Notice at any time. We will release the latest Privacy Notice on Huawei webpages. If major changes are made to the Privacy Notice, we may notify you through different channels, for example, posting a notice on our websites or sending you direct notification. For ease of understanding of this Notice, you have a glossary at the end of this document.
Huawei Subsidiaries listed in below in this Statement and Huawei Technologies Duesseldorf GmbH (hereinafter individually as “Controller” and collectively as “Controllers”, “Huawei”, "we", "our" and "us") work together closely. This also concerns the processing of your personal data.
Under the provisions of GDPR, we are “joint controllers” of the processing of your personal data described in this Statement. This means that we all decide why and how your personal data is processed. It also means that we are jointly responsible to you for that processing (Art. 26 of GDPR).
Please note that not all of those firms have their headquarters in European Union/EEA member countries or do not process personal data on the territory of the European Union/EEA, thus, the GDPR does not apply in all the cases.
The Huawei Data Protection Officer (“DPO”) can be contacted through the following details:
Huawei DPO Office
Hansaallee 205;
40549 Düsseldorf
Email: dpo@huawei.com.
For any inquiries to the DPO related to personal data processing or your rights as a data subject, you can use the electronic contact form: https://e.huawei.com/eu/about/privacy/personal-data-request
This Notice describes:
1. How and What Personal Data We Collect from You?
2. Purpose, Legal Basis and Retention of Your Personal Data
3. How We Disclose Personal Data?
4. How to Access & Control Your Personal Data?
5. How We Protect Your Personal Data?
6. Third-Party Providers and Their Services
7. International Transfers of Your Personal Data
8. Glossary
Before using Huawei’s products or services, you may need to provide personal data. In some cases, you may choose not to disclose your personal data to Huawei. However, not providing Huawei with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.
You directly provide us with some data when you use our websites, products, or services, or interact with us by, for example, creating a Huawei account or contacting us. The personal data that we collect about you is detailed in the table below. Please note that we may involuntarily process additional data, even if we do not request it, if your messages to us contain any data that is not listed in this privacy notice.
If you are our Supplier’s, Collaboration partner´s or Customer’s contact person we have received your data directly from you or indirectly from your employer/entity you represent (usually just name, work e-mail, phone, company name and position) or from publicly available sources (webpages). More details about the data we process are in the next section and/or in a more specific privacy notice, if applicable.
We do not process your data for automatic decision-making, including profiling.
Our websites, products and services are primarily intended for adults. A minor under 16 years old (“Child)” must not create a Huawei account without the consent of a parent or guardian. If a Child's personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the Child's parents or guardians, or when necessary for the protection of the Child. If we accidentally collect a Child's personal data without verified prior consent from the Child's parents, we will attempt to delete the data as soon as possible.
We use your personal data for the purposes below. Please note that, according to the data protection legislation in different jurisdictions, some legal bases may be different.
| Purpose of processing personal data | Personal Data that is being processed | Legal basis of processing personal data | Retention period |
|---|---|---|---|
| Identify you as an user/customer | Last/First name | Processing is based on your freely given consent (Art 6. Para (1) letter a) GDPR). You can withdraw your consent at any time, but processing that occurred before withdrawal will continue to be legal. You will incur no consequence if you don’t consent to processing, but in lack of consent for some categories of personal data will make us unable to provide to you the service. | 2 years From the date of last interaction or until you withdraw your consent. Upon expiration of the retention term, the data will be deleted or anonymized. |
| Follow-up with you, reach out to you for sales or commercial opportunities, confirm your identity and determine if you are also customer of another Huawei subsidiary | Email address Telephone Country/region | ||
| Identify the enterprise customer and industry related to you | Company Industry Job title | ||
| To assess the possible commercial opportunities | Project information | ||
| To understand your specific requirements and more details about the desired outcome | Favorite products Budget | ||
| To allow you to download materials and agree to receive Electronic Direct Marketing (EDM), contact from Huawei, follow up with you after you agree to rreceive EDM, determine if other Huawei subsidiaries are implicated, customize our communication so that they are relevant for your company and industry | Last/First name Email address Country/Region Company Industry | ||
| Register for events on our website, allow us to identify you, follow up with you or contact you in relation to the event, organize the events in a useful and productive way to cater to your interests and needs as a customer, keep good overall management of the events – Please note that some events may have specific privacy notices, that will be communicated separately. | Last/First name Email address Telephone Country Company Industry Job title Relationship with Huawei Which session you want to attend |
Huawei shares your personal data with other partners, as described in this Notice, when services are provided by partners authorized by Huawei. In order to achieve the necessary purposes of personal data processing, Huawei may share your personal data also with for example accounting and legal service providers and communication platform providers. In addition, as a global company, we may share personal data with Huawei affiliates and subsidiaries.
Huawei and our authorized partners (data processors) shall establish by contractual mechanisms, technical, physical, administrative and procedural safeguards, in accordance with the adopted requirements and standards, to ensure confidentiality, security, the integrity and availability of personal data processed and their protection against unauthorized use or unauthorized access to personal data, as well as to protect against breaches of data security and confidentiality.
In addition, as a global company, we may share personal data with entities that are part of our global structure. These entities can support Huawei's activities and provide us with support services, for example, data storage. Your personal data may be shared within the Huawei Group only for clearly defined and lawful purposes, in accordance with applicable laws. For more information on possible data transfers outside the EU/EEA territory, see section 7 below.
In order to comply with the applicable laws or in response to the applicable legal procedures, Huawei may be required to disclose personal data to law enforcement authorities or other government agencies in accordance with data protection rules and provided there is a legal basis for the disclosure. If Huawei is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. Huawei may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.
It is your responsibility to ensure that all personal data submitted to Huawei is correct. Huawei is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.
You have certain legal rights in relation to your personal data, which you can find described below. Depending on the case and the legal basis for processing your personal data, these rights may be subject to certain restrictions under the applicable data protection rules. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
As a data subject you have the following general rights related to the processing of personal data. Please note that not all of those rights apply in all cases, depending on the legal basis of processing and the case:
| Right of Access | You have the right to obtain confirmation from Huawei as to whether personal data concerning you is being processed and to receive a copy of your personal data and specific information about how Huawei processes your personal data. |
| Right of rectification (correction) | You have the right to request Huawei to correct inaccurate personal data concerning you and the right to complete incomplete personal data. |
| Right of erasure (deletion) | You have the right to request Huawei to delete your personal data |
| Right of restriction | You have the right to request that Huawei limit data processing (in situations specified in the provisions of the GDPR) |
| Right of objection | You have the right to object to the processing of your personal data. |
| Right of portability | You have the right to receive personal data in a structured, commonly used and readable format and to transfer this data to another administrator, if your personal data is processed on the basis of your voluntary consent, in order to perform the contract or is processed in an automated manner. |
| Right to withdraw your consent | Where the legal basis of processing Personal Data is based on consent, you have the right to withdraw your consent at any time by providing a withdrawal notice to Huawei. Please note, however, that the withdrawal of your consent will not affect any use of the Personal Data made before you withdrew your consent. |
| Right to lodge a complaint | If you consider your Personal Data is not being processed in compliance with the applicable laws, you have the right to lodge a complaint with any relevant supervisory authority. List of Supervisory Authorities: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm |
If you want to exercise your rights, you want to report data protection irregularities, or you want to send an enquiry please use our portal, available here: Click here.
The security of your personal data is important to us. We use appropriate physical, organization, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. Huawei is committed to protecting your personal data; however, please note that no security measure is perfect.
During your navigation on Huawei websites, when interacting with Huawei, or when using our services or products, you may encounter content or web links from third parties other than Huawei and its partners ("third parties"). Please note that if you choose to use that content, products, services, click on links or provide your data to such third parties, Huawei does not have the right to control them, and takes no responsibility for them, as they are related to independent controllers.
Huawei cannot control the privacy practices and data protection policies of third parties that are not subject to this Notice. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.
As a global company, your personal data collected by Huawei may be processed or accessed in the country/region where you use our products and services or in other countries/regions where Huawei or its affiliates, subsidiaries, service providers or business partners have a presence including companies located in the People's Republic of China or other countries outside of the European Economic Area. These jurisdictions may have different data protection laws. In such circumstances, Huawei will take measures to ensure that data is processed as required by this Notice and applicable laws, which includes when transferring the data subject’s personal data from the EU to a country or region which has not yet been acknowledged by the EU Commission as having an adequate level of data protection, we may use a variety of legal mechanisms, such as signing standard contractual clauses approved by the EU Commission, obtaining the consent to the cross-border transfer of a data subject in the EU, or implementing security measures like anonymizing personal data before cross-border data transfer. You can contact our DPO for more details.
| Who is responsible for which obligations under GDPR? | |
|---|---|
| Within the scope of joint controllership, we have agreed which of the joint controllers fulfils which obligations under the GDPR, as follows: | |
| Obligation under the GDPR | Controller which fulfils the obligation |
| Information obligations according to Art. 12 and Art. 26 point 2 of GDPR collecting and keeping records of consents | Huawei Duesseldorf and Huawei Subsidiaries |
| Fulfillment of requests from data subjects according to Art. 15-21 of GDPR | Huawei Subsidiaries, with assistance from Huawei Duesseldorf |
| Data protection incidents: Fulfilment of obligations according to Art. 33 and 34 of GDPR | Huawei Subsidiaries, with assistance from Huawei Duesseldorf |
| Ensuring appropriate technical and organizational measures in accordance with Art. 24, 25, 32 of GDPR | Huawei Duesseldorf and Huawei Subsidiaries |
| Sending EDM communications | Huawei Duesseldorf and Huawei Subsidiaries |
| Responsible for any survey regarding the MKT event or related activities. | Huawei Subsidiaries with assistance from Huawei Duesseldorf |
| Collection of personal data from marketing activities | Huawei Duesseldorf and Huawei Subsidiaries |
| The Controllers independently have committed themselves to ensure that the legal obligations regarding deletion of data and the restriction of data processing are complied with. | |
Name and contact details of the joint controllers:
Huawei Technologies Duesseldorf GmbH
Hansaallee 205
40549 Düsseldorf
Tel: +49 211 88254 8000
Fax: +49 211 88254 8939
And
1) Belgium
Huawei Technologies Belgium NV, Woluwelaan 2, 1150 Brussels
2) France
Huawei Technologies France SASU (the France company) 18 quai du Point du jour, 92100 Boulogne Billancourt
3) Germany
Huawei Technologies Deutschland GmbH (our Germany office) Hansaallee 205, 40549 Duesseldorf, Germany, Telephone number: 0211 88254 1100.
4) Italy
Huawei Technologies Italia Srl (the Italy company), Via Lorenteggio 257, Torre B, 20152, Milan, Telephone number: +39 0239994000
5) Luxembourg
Huawei Technologies Luxembourg SA (the Luxembourg company), 13 Rue Edward Steichen, 2540 Luxembourg, Telephone number: +352 27 96 80 0
6) Portugal
Huawei Tech. Portugal – Tecnologias de Informação, Avenida D. João II, 51B, 10 Andar, 1900-085 Parque das Nações, Lisboa, Portugal, Telephone: +351 217 828 400
7) Spain
Huawei Technologies España S.L., C/ Isabel de Colbrand, 22, Centro Empresarial Castellana Norte, 28050 Madrid, Telephone number: 0034-913843888
8) Ireland
Huawei Technologies (Ireland) Co., Ltd., Mespil Court, Mespil Road, Dublin 4
9) Switzerland
Huawei Technologies Switzerland AG (the Swiss company), Waldeggstrasse 30, 3097 Liebefeld, Office Address: Zürichstrasse 130, 8600 Dübendorf
10) The Netherlands
Huawei Technologies (Netherlands) B.V. Stationsplein 4, 2275 AZ Voorburg, Telephone number: +31204300808
11) Sweden
Huawei Technologies Sweden AB, Gustav III:s Boulevard 50, 169 73 Solna, Stockholm, Sweden
12) Denmark
Huawei Technologies (Denmark) ApS, Støberigade 14, 2, 2450 København SV
13) Poland
HUAWEI POLSKA Spółka z ograniczoną odpowiedzialnością, UL. DOMANIEWSKA nr 39A, kod 02-672, Warsaw, Poland
14) Serbia
Huawei Technologies doo Beograd, Omladinskih brigada 90D, 11070 Belgrade-New Belgrade, Serbia
15) Hungary
Huawei Technologies Hungary KFT., Hungary -1138 Budapest, Népfürdő str.. 22., building, ‘A’ 12th floor.
16) Norway
Huawei Technologies Norway AS, Rolfsbuktveien 4A, 1364 Fornebu, (Location addr): Rolfsbuktveien 4A, 1364 Fornebu
17) Finland
Huawei Technologies Oy (Finland) Co.,Ltd., Läkkisepäntie 23, 00620 Helsinki, Finland
18) Bulgaria
Huawei Technologies Bulgaria EOOD, 13 floor, Megapark building, 115 G Tzarigradsko shosse blv., Mladost district, Sofia 1784, Republic of Bulgaria.
19) Greece
Huawei Technologies S.A., Greece-Athens-49 Kifisias Avenue & Ziridi, 2nd floor, 15123, Marousi, Athens, Greece
20) Romania
Huawei Technologies S.R.L., Bucharest, 2nd District, 201 Barbu Vacarescu street, 14th, 15th, 16th, 23rd, 24th and 25th floors
21) Austria
HUAWEI Technologies Austria GmbH, Vienna, Austria, Firmenbuch 287255i
22) Czech Republic
Jihlavska 1558/21, 140 00 Prague 4, Czech Republic
23) Estonia
Huawei Technologies Eesti OÜ A. H. Tammsaare tee 47, 11316 Tallinn Registration Code: 14986789
24) Bosnia and Herzegovina
Huawei Technologies d.o.o. Banja Luka Bana Milosavljevića8, 78000 Banja Luka
25) Croatia
Huawei Technologies D.O.O. Ul. Ivana Lučića 2A, 10000, Zagreb, Croatia
26) Latvia
Huawei Technologies Latvia SIA Duntes iela 3, Riga, LV-1013, Latvia
27) Lithuania
Huawei Technologies (Vilnius), UAB Lvovo g. 25, Vilnius, LT-09320, Lithuania
28) Moldova
Huawei Technologies S.R.L. Moldova-Chisinau-29 Sfatul Tarii str. International Business Center Le Roi, floor 7, of. 704
29) Cyprus
Huawei Technologies (Cyprus) Co. Ltd Cyprus- Kasou Street 21, 1086 Nicosia
30) Slovakia
Huawei Technologies (Slovak) s.r.o. Slovakia-Bratislava-Einsteinova 23, 851 01 Bratislava Slovakia, Slovak Republic.
31) Slovenia
Huawei Technologies Ljubljana d.o.o Ameriška ulica 8, 1000 Ljubljana, Slovenia
| Glossary | |
|---|---|
| Controller | A Controller is an organization who (alone or jointly with others) determines the purposes and means of the processing of personal data. |
| Data Transfer Agreement | An agreement containing standard data protection clauses adopted by the European Union Commission as referred to in Article 46(2)(c) of the GDPR. |
| Data Subject | The identified or identifiable natural person to whom the Personal Data relates. |
| GDPR | The European Union General Data Protection Regulation (2016/679). |
| Legal Basis | Processing of Personal Data is only lawful if and to the extent that at least one legal basis specified in the GDPR applies. The available legal bases are summarized as:
|
| Personal Data | Any information relating to an identified or identifiable natural person (Data Subject); and identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. |
| Process/Processing | Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. |
| Special Category Personal Data | Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. |
Huawei reserves the right to update or change this Policy at any time. We will release the latest Privacy Notice on this page for any changes. If major changes are made to the Privacy Notice, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.
Last update: 24.11.2023
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