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As the leading telecommunication, data communications and multimedia service provider in Indonesia, Biznet continues to keep up with the ever-growing changes and continue to make new technology innovations to be able to provide the best Internet service supported by the latest infrastructure and reliable networks for people of Indonesia.

President Director of Biznet, Adi Kusma
Background

Comprising more than 17,000 islands, Indonesia is the world’s largest archipelagic state, earning it the label “The Land of 1,000 Islands.”

As an active economic participant in the Association of Southeast Asian Nations (ASEAN), Indonesia has been gradually expanding its telecom field since 2000. According to the United Nations, Indonesia has a population of 260 million, of which 93.4 million are Internet users.

The Internet intricately connects the thousands of physically isolated islands to the digital world, which creates huge potential for digital economic growth and presents great opportunities and challenges to local Internet Service Providers (ISPs).

Digital Transformation Facilitates Fast Metro Network Reconstruction

Biznet was established in 2000 and is now the largest privately owned Internet Service Provider (ISP) in Indonesia. It is committed to providing users with fast and reliable network services.

Biznet offers direct connectivity to multiple tier-1 backbones and industry-leading Internet switches, delivering the fastest and shortest path to a destination. The ISP provides services such as broadband access [metro Ethernet and metro Fiber-To-The-Home (FTTH)], data center hosting, and cloud services, to more than 100 cities across Indonesia:

  • Biznet provides metro Multi-Protocol Label Switching (MPLS) leased lines for Small to Medium-sized Enterprises (SMEs) and IP optical backbone bandwidth leasing services for large-sized enterprises. It enjoys 11 international POPs.
  • Biznet has 25,000 kilometers of optical fibers distributed throughout the islands of Java, Bali, Sumatra, and Batam, serving more than 100 major cities.
  • Biznet fibers pass by 450,000 homes. Nearly 100,000 homes are connected to the Internet, accounting for roughly 25 percent of the homes passed. In addition, Biznet provides content through Internet Protocol Television (IPTV).
  • Biznet Data Center (BDC) owns and operates three data centers in Indonesia, located in Jakarta, West Java, and Bali. Biznet provides data center leasing and hosting services, including cloud, physical host leasing, virtual private servers, and co-location services, that account for approximately 22 percent of the Indonesian market.
    • Challenges

    Biznet's business is applicable to enterprises in various fields, including large-scale talent recruitment websites in the Asia Pacific region, popular Japanese convenience store chains, large fast-food chains in the United States, low-cost carriers in Indonesia, local travel and ticket retail websites, and notable resorts.

    Biznet expects to become the leading enterprise in the Indonesian broadband access market. To support the current requirements and future plans of individual and enterprise customers, Biznet must first undergo its own digital transformation:

  • As cloud computing, e-commerce, and HD video services continue to emerge in Indonesia, bandwidth requirements will increase exponentially. Technology, architecture, and bandwidth performance could not adapt to rapidly developing new services on the current Biznet live network.
  • Live network devices faced warranty expiration. The current network architecture with single Broadband Remote Access Server (B-RAS) nodes could not meet the stringent user requirements for service reliability. Compounding the issue, the B-RAS nodes were not distributed evenly. In some cities, cross-backbone network authentication was required, but was restricted by limited bandwidth and frequent delays, directly affecting user experience.
  • The current Operations and Maintenance (O&M) system could not continue to support operations after large-scale network construction. E2E services required manual configuration and adjustment, leading to time-consuming service provisioning. If a network fault occurred, it could not be quickly located and corrected, that resulted in high O&M costs and low efficiency.

    • “As the leading telecommunication, data communications and multimedia service provider in Indonesia, Biznet continues to keep up with the ever-growing changes and we continue to make new technology innovations to be able to provide the best Internet service supported by the latest infrastructure and reliable networks for the people of Indonesia,” President Director of Biznet, Adi Kusma, said.

    Solution

    The Huawei WAN Solution Creates Immediate Impact and Future Plans

    Based on industry-leading NetEngine high-end routers and advanced Software-Defined Networking (SDN) architecture, the Huawei Intent-Driven Wide-Area Network (WAN) Solution provides a highly reliable network that supports fast fault location and smooth evolution. The new Biznet Fiber Network is the ideal example, consisting of a terabit core router network, metro Ethernet 10G/100G distribution networks, and gigabit Passive Optical Network (PON) access technology that can deliver services with a capacity of up to 2.5 Gbit/s:

  • The Biznet Metro Network core node, NE40E + OSN902, ensures the network can meet the requirements of an ever-increasing number of services. The network has a capacity of up to 100 Gbit/s, and the metro Ethernet 10G/100G uses a ring configuration to provide auto protection when the fiber backbone is cut off. The Optical Network Terminal (ONT) device supports the latest Wi-Fi technology to provide faster data transmission.
  • Based on innovative SDN architecture, industry-leading MPLS and bare IP network optimization technologies addressing issues such as traffic imbalance, reduced bandwidth utilization, and low network convergence efficiency due to repeated, fault-triggered topology recalculation. The IP + optical technology implements automatic service deployment, helping Biznet manage future network evolution and monetize new services.
  • Metro Network IP + WDM and flattened architecture reduce latency and improve user experience. The Metropolitan Area Network (MAN) distributed B-RASs saves backbone bandwidth and are deployed on the MAN to prevent cross-region traffic access. A pair of optical fibers transmit at a rate of 20 Tbit/s — increasing the MAN fiber usage, reducing the number of hops, decreasing latency, and improving user experiences.
  • U2000, a unified O&M and management system, implements E2E device management on the entire Biznet network. Visualized Operations, Administration, and Maintenance (OAM) on the entire network implement fault visualization and user experience.
    • Benefits

    Innovative Technologies Promote Digital Economic Development

    Biznet can help enterprises cope with even the heaviest traffic, so new travel and ticket retail websites are not concerned about network connection faults.

    Enterprises can then focus on core services such as providing high-quality travel routes and cost-effective tickets, as well as improving the browsing and purchasing experience.

    Hotels in Bali, Java, and Sumatra use the Biznet network to ensure a smooth network experience for guests and enhance operational efficiency and digitalization.

    Since 2016, Biznet has established networks with considerable development potential in the regions of Kediri, East Java, Tegal, Central Java, Sukabumi, Purwokerto, Kudus, Batam, and Mojokerto, that has improved small business, education, and quality of life.

    Adi Kusma added, “The New Biznet Fiber Network is a solution for the increasing demand of bigger capacity in the future.”

    ISP service organizations and business models will face huge opportunities and challenges in the intelligent society of the future. Network intelligence will become a critical demand. IP networks will shift from the traditional device-centric network architecture to user-centric intent-driven networks, maximizing the business value of ISPs.

    The ‘intelligence’ of IP networks includes network visualization, service agility, and intelligent O&M, which will guide technologies such as Artificial Intelligence (AI) and big data analytics.

    The road to an intelligent world is long. Huawei will continually work closely with Biznet to become its best transformation partner.

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