Huawei Enterprise Smart Online Support, Your Powerful and Easy-to-Use Technical Platform

iKnow
Smart Enterprise Q&A Robot
138,000 pieces of product FAQ data
Self-service for simple questions with zero wait time
3.57 million requests resolved in total
Problem solving rate: 75%

Enterprise Support Community
Technical Knowledge Sharing and
Interaction Platform of Enterprise Products
Over 1 million experts and users worldwide
Quick response and replies to requests within 2 days
37,000+ requests resolved in total
99,000+ technical posts
5
CN/EN
EXPERIENCE
HOME