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As an international bank and the largest bank in Brazil, Banco do Brasil has thousands of branches distributed across the country as well as branches in the world’s major financial centers.
The bank’s network carries traffic from a diverse range of devices, and does not deliver adequate performance. Specifically, the bank’s recently installed VoIP service had poor quality. The VoIP device manufacturer identified the network as the problem.
Huawei used the eSight Service Level Agreement (SLA) module to monitor the bank’s network. The results showed that network quality was indeed problematic.
To help improve quality, Banco do Brasil used eSight to monitor key performance indicators such as latency, jitter, and packet loss. eSight’s alarms indicating potential performance deterioration helped the bank troubleshoot and optimize the network.
For ease of use, eSight can manage devices from multiple vendors. The software automatically discovers SNMP-capable devices such as routers and switches across the entire network. The bank used eSight’s predefined reports to discover information about resources, performance, alarms, link connection/disconnection, and device connection/disconnection.
With eSight’s ability to manage devices from multiple vendors in a unified manner, Banco do Brasil reduced enterprise Operation and Maintenance (O&M) costs while improving network quality.