Brazil Revolutionizes Connectivity Through Giga+ Fibra and a Cutting-Edge Optical Fiber Network

Beneath Brazil's radiant skies, where life ebbs and flows in every breeze, 12-year-old Maria discovers the magic of polar bears through a vivid 4K screen in her hometown deep in the countryside. Her curiosity takes her from the Equator to the Arctic. Meanwhile, in a school library in Rio de Janeiro, children wear virtual reality (VR) headsets to wander the halls of the Louvre.

Across homes, classrooms, and workplaces, Brazilians connect with a boundless world. With Giga+ Fibra weaving a robust optical fiber network, Brazil takes a leap toward smart connectivity.

Giga+ Fibra (Giga+ for short) delivers high-speed, seamless, and comprehensive communications solutions that power dreams and drive progress. The company stands as one of the largest Internet service providers (ISP) in Brazil, and is responsible for deploying nearly half of the country's optical fiber networks.

Under the Giga+ Fibra banner, Alloha Fibra champions its mission to connect people, ideas, and businesses, promoting digital and social inclusion in Brazil. By 2025, Giga+ had expanded its reach to over 800 cities across 22 states, serving approximately 1.7 million households, 22,000 enterprises, and more than 600 ISPs through its robust wholesale infrastructure.

With an expansive 145,000-kilometer optical fiber network — enough to circle the globe 3.6 times — Giga+ crafts a cutting-edge digital and smart network, laying the foundation for Brazil's connected future.

Leading Reference in the Brazilian ISP Industry with its Excellent Broadband Network

Alloha Fibra, with its Giga+ brand, specializes in providing premium solutions for fiber optic and fixed broadband services, alongside a wide array of other services. However, rapid expansion has brought growth challenges.

Since forging a strategic partnership with Huawei in 2019, Giga+ has reached remarkable milestones within its operations. With Huawei's cutting-edge converged transport network solution, Giga+ modernized its WDM/IP backbone network, scaling up to a 400G/800G ultra-high bandwidth capacity.

The spine-leaf architecture ensures seamless, scalable network expansion, while the NCE-T/IP latency and digital map tools have slashed operating expenses (OPEX) by 30% and boosted O&M efficiency, which extended network planning cycles from 3 to 10 years and is compatible with 5G.

These advancements empower Giga+'s technical teams to prioritize service innovations. On the B2B front, Huawei's FTTO, FTTR-SME, and SD-WAN solutions have accelerated Giga+'s transition into a managed service provider (MSP), driving exponential business growth.

Meanwhile, their collaboration in deploying fiber to the room (FTTR) and Premium Wi-Fi for B2C customers has revolutionized home broadband. This has resulted in an influx of new customers, with the company's user base expanding seven fold within an ecosystem of fast, stable, and high-quality networks, establishing an ultra-broadband infrastructure tailored for gigabit services. By delivering unmatched, differentiated solutions for both enterprise and home broadband markets, it empowers Brazilian ISPs with the robust infrastructure needed to drive their digital and smart evolution forward.

Meeting the Evolving Needs of Enterprises by Embracing Diverse Service Innovations

Giga+ is channeling significant investment into innovative solutions such as cloud, SD-WAN, and network security to provide the ultra-low latency and top-tier performance that is in high demand. The company is also reducing the digital divide by delivering its premium network experience to underserved regions, empowering more users with fast Internet access and opening doors to untapped markets.

In the education sector, Giga+ introduced the FTTR-SME solution — a scalable, highly efficient system delivering next-gen GPON connectivity and smart technologies tailored for private schools.

Designed to meet modern infrastructure demands, the solution empowers schools with robust bandwidth, enabling the flawless streaming of video during class, dynamic interactive courses, and seamless engagement between students, teachers, and content. Access points (APs) can seamlessly integrate into classrooms, administrative offices, and public areas through power over fiber (PoF) cables.

Creating a New Service Model with Upgraded Gigabit Network Experience

The rise of 5G and FTTR has sparked an explosive surge in demands for ultra-high-definition (UHD) video and immersive augmented reality (AR) experiences.

Conventional network bandwidth and coverage fall short, hampering seamless connectivity.

By collaborating with Huawei, Giga+ delivers gigabit networks to every corner of the home. Huawei's all-optical home broadband access network solution revolutionizes connectivity by seamlessly integrating FTTR and Wi-Fi 6 technology.

Unlike conventional methods, FTTR extends fiber optics directly into each room, mitigating signal degradation caused by walls as well as interference across multiple floors. By pairing FTTR with the gigabit speeds and robust interference resistance of Wi-Fi 6, this solution delivers unparalleled performance for 4K/8K streaming, cloud gaming, and stable gigabit connections across the entire home.

Handling issues with conventional home broadband networks typically involves lengthy calls to customer support. Huawei Premium Wi-Fi employs proactive O&M to resolve issues before they impact users. Its intelligent algorithm pinpoints the root cause of 80% of common complaints in under 80 seconds, continuously monitors for signal dead zones and channel disruptions, and creates detailed visual maps to guarantee uninterrupted connectivity in every corner of the home.

For the Network Operations Center (NOC), the system goes beyond a 7-day customer experience index (CEI) panel, uncovering the underlying reasons behind low user ratings and crafting tailored repair strategies that reduce daily complaints by 60%. Premium Wi-Fi also comes with a dedicated field service app, equipped with over 20 preconfigured home broadband acceptance inspection items. It offers a seamless, specialized evaluation of device quality, network performance, and user experience. This effectively reduces initial setup-related complaints by 60%.

Moving Toward a Smarter, Brighter Future

Over their years of collaboration, Huawei and Giga+ have established a robust framework for consistent high-level dialogue. By advancing technological innovation and investing many of their resources, they tackle the complexities of industry evolution together. This partnership has not only driven the practical application of technological breakthroughs but also garnered user approval. Now, Giga+ is on the verge of finalizing its new IP backbone network deployment, leveraging Huawei's advanced management platform to enhance automation, accelerate service delivery, and minimize service level agreement (SLA) response times. Both parties aim to deepen their strategic cooperation and pioneer smarter digital solutions for industry transformation.

As the dawn of intelligence illuminates Brazil's vibrant landscape, Giga+ stands poised to connect more people, ideas, and businesses, building a vital gateway to a smarter future.