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National Research and Education Network
Education Cloud Data Center
Digital Urban Rail
Enterprise Data Center
Server - Intelligent Computing
Enterprise Cloud Communications
Network Management System
Ubiquitous Connectivity Makes Digital Transformation Possible
Economical and Powerful AI Computing
Horizon Digital Platform
Connecting the Physical and Digital Worlds to Help Customers Achieve Successful Digital Transformation
Leading New ICT
228 Fortune Global 500 Companies Choose Huawei as Digital Transformation Partner
Secure And Resilient Solutions
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Become a Partner
Resources and Support
Huawei Authorized Learning Partner
Huawei Authorized Information and Network Academy
Huawei’s Contact Center Solutions provide cutting-edge, multi-channel communications capabilities to enterprise customers around the world. Leveraging its broad portfolio of high-performance, carrier-grade telephony and IP-based call processing and routing products, Huawei has achieved a leadership position in the global call center market, and steady growth in installed systems for over 20 years.
Huawei’s technical support team and world-class partners provide comprehensive professional services — from planning to implementation and support — to deliver the benefits of cutting-edge technologies and applications to marketing and customer service content centers for enterprise customers, governments, public utilities, and service providers in virtually every industry.
Intelligent voice navigation, knowledge matching, and quantity inspection.
Omnimedia collaboration, unified routing, and full agent.
Public cloud and private cloud support, full-process encrypted design, and carrier-grade, reliable architecture.