Like many great relationships, the partnership between Jet Infosystems — a leading Russian ICT company — and Huawei was forged through adversity. In fact, the bond between us formed incredibly quickly as soon as we began working together in 2012, on a complex project to create a resilient infrastructure for the Russian National Payment Card System (NSPK).
The market reacted skeptically, because many industry insiders didn’t believe we could complete the project within six months. Adding to this uncertainty, Huawei was a new and completely unknown vendor to the Russian market. Yet, despite doubting industry voices, one of our core principles — to always tackle the most difficult cases — proved to be visionary.
Taking on Tough Challenges
We knew it was a huge challenge to create a nationwide, disaster-resilient IT infrastructure for the country’s first national card payment system from scratch, but we immediately started taking the necessary steps. We chose Huawei as our supplier. For the two data centers required, we tested solutions and ran simulations for the design, delivery, installation, and commissioning of the IT infrastructure that were needed — all using products that were completely unknown to the Russian market.
Difficulties that would have, perhaps, deterred others helped to create a bond between Jet Infosystems and Huawei, motivated us both to fight for the project — against the odds. This was perhaps best illustrated by Huawei breaking from traditional market practices and using their own funds and specialists to assist us.
Huawei allocated the processors required directly from its reserves. In truth, this was instrumental to the project’s success — standard delivery times from another vendor would have made it impossible to implement the project within the customer’s specified deadline. Similarly, when critical network configuration problems arose, Huawei seconded approximately 20 of its own employees to help directly with the urgent development of a new patch.
It was this kind of focus and dedication that allowed us to deliver the project on time. And, on its completion, we realized that when working together with Huawei, we could massively broaden the scope of what we could achieve. Crucially, they had been with us every step of the way. This is why we have deepened our relationship every year since.
An Ever-Evolving Partnership
In the seven years since that first project, our collaboration has evolved into a close working relationship and we have become strategic partners in the Russian market, consistently providing outstanding results. Indeed, Jet has attained the highest level of partner status and is officially a Huawei Value Added Partner (VAP). Furthermore, Jet was the first company in Russia to receive the highest level of IT (storage and cloud) and IP (Internal Protocol network) equipment service status from Huawei, becoming a 5-star Certified Service Partner (CSP 5-stars).
During our years of cooperation, Huawei has helped us replace several generations of equipment. Together, we have completed hundreds of buildings, modernizations, IT replacements, and network infrastructure support projects for customers from the financial, industrial, and transportation sectors, among others. Jet is proud to have won several prestigious awards for ‘professionalism and expertise’ from Huawei, and has been further honored as the Best Medium and Small Business Sales Partner. Meanwhile, several of our experts have received the highest level of technical certification — named as Huawei Certified Specialists (HCSs) — in the storage systems and network solutions fields.
Modernizing IT Infrastructure at Jet and Beyond
In 2018, we embarked on a major project: the modernization of our own IT infrastructure. Implementing it, we proved that seamless workflow transition into new technological solutions is possible. The project involved a series of large-scale internal IT projects, the creation of an additional data center, the transfer of all systems to a private cloud, migration to new campuses and Wi-Fi networks, and the implementation of a unified communications system.
The project was very challenging, and Huawei, once again, proved that it builds processes better than its competitors can. Huawei’s Research and Development department works extremely efficiently and any issues that do arise — regardless of difficulty, geographical distance, or time difference — are commonly processed within two days. That is one of the reasons why the Russian market has sat up and taken notice — and as a result, we’ve opened a special zone in Huawei’s Russian office to demonstrate success cases that we have jointly implemented.
“Now, having the project implemented in our own company as a success story, we have refined the technological infrastructure, with everything specialized and segmented, so that we can quickly ‘mirror’ the solution for any customer with the necessary adjustments, thus reducing the time of any implementations,” said Sergey Andronov, Director of the Jet Infosystems Network Solutions Center.
There are several large client projects in our portfolio that use Huawei’s software and hardware solutions. There are projects involving the construction, modernization, and adaptation of branched networks according to the needs of specific organizations. There are other projects focusing on the creation of, and IT-support for, complex and distributed infrastructure solutions across the country, for example: transitioning more than 10,000 employees of the third-largest bank in Russia over to Virtual Desktop Infrastructure (VDI); or migrating airport express railway operator Aeroexpress to the SAP HANA database management system.
We value Huawei’s ability to respond promptly and efficiently to all customer needs as well as the near-instant availability of new products for early testing and promotion — proof of the absolute trust between Jet and Huawei. This was the case with the OceanStor Dorado 3000 all-flash storage system, as well as the new version of the second-generation TaiShan Arm server, both of which were adopted early by some customers, even before sales had officially begun.
But perhaps one of Huawei’s biggest strengths is that it keeps current with the times and doesn’t burden clients with old technologies. And it quickly eliminates software backlogs, so it competes on an open basis. The Russian market appreciates such fair play and Huawei’s market share is, as a result, continuing to grow. As well as having a massive market share in network products and storage systems, Huawei is among the top five vendors in Russia’s server and storage IT markets; it has also recently joined the growing all-flash array market.
Looking to the future, we have ambitious joint projects with customers from some of the top 10 Russian companies and are planning the implementation of large-scale solutions in the IT market. As we take on these challenges and many more, we are determined to forge ahead with Huawei.
“We realized that together with Huawei we can do anything. Moreover, they are together with us. That is why we are exponentially intensifying our interaction every year, carrying the key message as a banner: Huawei is not just a producer, but also a highly efficient and well-developed company that grows at a rapid-fire pace. Our close cooperation is a chance for companies across the country to see the opportunities that Huawei offers. Any project using Huawei equipment not only receives financial benefits and convenience from working with the most powerful IT-complexes, but also long-term investment in the Russian IT market, and an intellectual contribution to the digitalization of the country’s economy.”
— Vladimir Eliseev, CEO of Jet Infosystems