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Huawei Constructs an Elite Wi-Fi Network for Century City InterContinental Hotels

5/20/2017 12:00:00 AM

Background

InterContinental Century City Chengdu is a subsidiary of InterContinental Hotels Group (IHG) and comprises the InterContinental Century City hotel, Holiday Inn Chengdu Century City, and Century City International Convention Center. Combined, the hotels boast 1,500 high-end guest rooms and suites, as well as 26 multipurpose meeting rooms. The hotel’s Crystal Ballroom has an area of 2,800 square meters and is the largest ballroom without pillars in Sichuan Provence, China. This magnificent ballroom has accommodated important gatherings that include the Fortune Global Forum, World Chinese Entrepreneurs Convention, and Western China International Fair (WCIF).

Challenges

As part of a global high-end hotel chain, Chengdu Century City InterContinental places great importance on guest experience. In addition to the luxurious environment and decor, the hotel management pays close attention to the service environment, including a Wi-Fi network for entertainment and business. Each hotel needs an easy-to-manage, high-speed, secure Wi-Fi network to provide guests with consistent experience anytime, anywhere.

Solution

A wireless network will be added onto the current wired network using Huawei’s All Wi-Fi Solution for Any Scenario. A traditional network deployment would increase Operations and Maintenance (O&M) requirements, but Huawei deploys agile switches with integrated Access Control (AC) functions to achieve unified management and authentication for all Access Points (APs). This approach simplifies O&M and allows guests to roam between guest rooms, dining rooms, and multi-purpose meeting rooms without service interruption. Guests have the same network rights on the wired and wireless networks and therefore enjoy consistent network experiences.

To ensure that the Wi-Fi network can be accessed anytime, anywhere, Huawei’s solution uses different APs to suit specific locations. For example, wall plate APs are installed in 86-type switch boxes in guest rooms, while high-density APs are deployed in the convention centers to support concurrent access of up to 100 users. APs with customized antennas are even deployed in elevators. These tailored APs ensure that guests can easily connect to the Internet on any device from any corner of the hotel.

Determining how to cover the hotel’s variety of rooms would traditionally require an extensive site survey, but this conventional approach would affect hotel operation and interfere with guest experience. Instead, Huawei offers an innovative survey–free deployment solution. Access switches can supply Power over Ethernet (PoE) power to APs through existing network cables. The APs are therefore plug-and-play, reducing impact on the hotel’s luxurious environment. Based on a unique intelligent radio calibration algorithm, the AC and APs automatically negotiate optimization settings that include channel allocation, power optimization, and coverage hole compensation. This and other automated network planning capabilities allow the wireless network to be deployed quickly, with minimal on-site disruption.

Because security is crucial, Huawei’s solution uses an integrated security policy to cope with various wireless attacks such as rogue APs, brute-force key cracking, and wireless packet sniffing. Additionally, wireless packets are encrypted, and user access is strictly controlled based on security certification standards such as 802.11i and 802.11w.

Benefits

Huawei’s All Wi-Fi Solution for Any Scenario promises to improve hotel guests’ experience and satisfaction, as well as O&M efficiency. Huawei’s Wi-Fi solutions have been applied in a variety of major hotels, including the Burj Al Arab Hotel in Dubai, Masirah Hotel in Greece, and Westin hotels around the world.
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