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China Railway Corporation began construction of China’s official online train ticketing platform (www.12306.cn) in 2011. Phase I construction of the platform was completed by the end of 2012. The platform passed acceptance tests in September 2013, and started providing basic booking functions to Internet and mobile phone users, with a maximum booking capability of 5 million tickets per day.
Plans for Phase II of the railway ticketing platform included construction of a second, active-active data center. Goals included: Significantly increasing the rate of ticket bookings, enhancing system security and reliability, and providing a more diverse range of services to users.
The Phase I ticketing platform operated stably and withstood the test of China’s Spring Festival travel season in 2013. Although the platform met overall technical specifications, there were significant gaps in terms of system security and reliability, transaction processing capabilities, and service functions. The platform needed further enhancements to deliver non-stop services and accommodate its continuously growing business requirements. Phase II was planned to meet the following specific goals and requirements:
Huawei designed a Fusion Command and Control Center (CCC) Solution that featured an active-active architecture. Now, with two active-active data centers, there would be enhanced ticket booking capabilities and a more reliable transaction system.
The Huawei Fusion CCC Solution helped the customer build an enhanced data center that delivers industry-leading concurrent calculation capability and incorporates thorough security measures.
These features have refined the ticket operator’s business management so that it not only can sell more tickets, but also provide passengers with a diversified range of services. As a result of the Huawei solution, customer experience and railway operations have improved.