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On the basis of software licenses, you can purchase Huawei’s Subscription and Support (SnS) service. It provides your software with up-to-date new versions, new features, entitled updates, and support, without extra charges except the purchase of the SnS. Compared with separate subsequent purchases of the new service items, which may involve a huge amount of unpredictable fees, SnS helps you control software investment budgets. Moreover, with more simplified and efficient procurement and delivery processes, the SnS service allows you to promptly obtain Huawei’s latest software versions and technologies, roll out and deploy new services at the earliest time possible, thereby seizing market opportunities. The SnS service guarantees that the latest software versions and features are available on your networks and systems, ensuring that your software runs reliably and efficiently.

Higher return on software investment, stable software

  • Transparent and predicative investment

  • Immediate access to new features

  • Privileged assurance

Software SnS Service

Huawei’s software SnS is the basic software assurance service sold to customers who have purchased our software. Consisting of two parts, software support and software subscription, the service provides remote problem handling, software update/upgrade licenses, and online self-help services related to the software.

Advanced Software Support Service

Huawei’s advanced software support is the high-end software assurance and support service sold to customers who have purchased our software. Extending beyond the scope of software SnS, the advanced service also provides emergency on-site software support, software updates pushed upon release, and software upgrade support.