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Introduction

In the Internet era, the popularity of intelligent terminals and the development of IT bring significant changes to consumers, enterprises, and industries:

  • Users are using virtual and mobile approaches to process services. Paperless office has become a mega-trend.
  • The Internet is changing industries at an unprecedented speed.
  • Enterprises are racing to reshape their traditional business models through new channels and technologies.

Against this background, the banking industry is faced with great challenges. Changes of customers' behaviour patterns require banks to provide predictive and customized financial services that can be accessed anytime, anywhere. In addition, cross-industry competitors are eating away traditional banks' market shares and imposing impacts on the asset, liability, and intermediary businesses of banks.

In the digital era, banking services need transformation and revolution. Banks should implement leading digital strategies in three aspects, namely channel services, product innovation, and customer management. The implementation of these strategies requires strong IT systems and capabilities for support.

Including:

  • Big Platform strategy with innovative and scenario-based products
  • Smart Bank strategy for intelligent customer management

Prerequisites:

  • These are the foundation of digital strategy implementation
  • IT support capabilities (flexible architectures, accurate analysis, efficient collaboration, channel innovation, and security management)
  • Optimized IT capabilities in cloud computing, Big Data, and omni-channel
  • Agile IT capabilities

These are the foundation of digital strategy implementation

Experts

Amin Lalani

Finance Solutions Director - Huawei WEU
Mr. Lalani is a senior executive with over 25 years experience in technology.

Enrique Marron Cabellero

Finance Solutions Director - Huawei WEU
Mr. Marron Cabellero's career is always focused on IT and Infrastructure areas.

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