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Customer Support Service

Huawei-branded Customer Support Services are dedicated to supporting the end Customer’s business operations, and are delivered to either the Huawei Certified Service Partner (CSP) or to the end Customer. The Co-Care support model provides a Huawei CSP with collaborative support services allowing the Partner to provide a complete service delivery to their end Customers. The Hi-Care support model allows our Partners to resell Huawei-branded support services in which Huawei provides service directly to the end Customers. For further detailed information about our Co-Care and Hi-Care support offerings, please click on the buttons below.


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